You can change the verification method you use when logging into your BtcTurk account by following the steps "Security > Security Center > Two-Step Verification".
If you do not have access to your verification code, we can make your change according to the information below.
We care about this change for your account security. As a security measure, we kindly ask you to complete the steps below and provide information via our e-mail address Destek@btcturk.com or via Live Support.
- We kindly request you to deposit TL to your BtcTurk account from your current TL account defined with your own name and ID number. You can also deposit any amount of Turkish lira into your BtcTurk | Kripto account. We kindly ask you to share the photo of the front and back of your ID card. (T.R. Driver's License or T.R. Passport document is also valid.)
After you submit our requests completely, we will inform you via e-mail and SMS.
⭐ There is no minimum TL deposit limit, you can deposit even 1 TL; However, we would like to remind you that the minimum TL withdrawal limit is 10 TL and you do not need to submit a receipt after the transaction.
⭐You can access "IBAN and Recipient Name" information by clicking on the BtcTurk Iban Information link.
⭐ After the information change, accounts with “level 2” are updated to “level 1”. If you wish, you can increase your account level via our mobile application.
⭐ If you are switching from the SMS method to the Authenticator method, we kindly ask you to install the Authenticator application (such as LastPass, Google, Microsoft, Authy Authenticator) on your mobile device and scan the "QR code" by logging into your BtcTurk account via the website.
Example of front and back side of ID;