In order to upgrade your BtcTurk account, you need to upload the front/back of your ID document and your selfie via the mobile app.
BtcTurk | Kripto Website
You can access the account level upgrade step on the BtcTurk | Kripto website by clicking on any cryptocurrency from the Withdraw > Cryptocurrency Withdraw menu. You need to upload your documents via the mobile app by clicking on the "Upgrade with Mobile App" button.
BtcTurk | Kripto Mobile Application
You can access the account level upgrade step in the BtcTurk | Kripto application by clicking on any cryptocurrency from the Funding > Cryptocurrency Withdrawal menu. You can start your level upgrade process and upload your documents by clicking on the "Account Upgrade" button.
At BtcTurk | Kripto , when your account level is 1, you can deposit and withdraw TL, buy and sell cryptocurrency, and make cryptocurrency deposit transactions. When your account level is 2, you can withdraw cryptocurrency in addition to these transactions.
**After your account level upgrade, 48 hours must pass after your first TL deposit or TL withdrawal transaction in order to be able to withdraw cryptocurrency. This security procedure is only applied to users who want to withdraw cryptocurrency for the first time. You can withdraw cryptocurrency without waiting 48 hours for subsequent transactions.
You can perform your level upgrade on the BtcTurk website or BtcTurk mobile application by following the steps Account> Bitcoin Wallet> Wallet Activation.
You can perform TL deposit and withdrawal, Bitcoin buying and selling transactions without activating your wallet in the BtcTurk application. When you activate your wallet, you can perform Bitcoin deposit and Bitcoin withdrawal transactions in addition to these transactions.
Things to Consider
- Your Turkish Republic ID number, serial number and date of birth must be legible in your photo.
Since the photo on your ID will be compared with the photo you will send, your face must be clearly visible. Your documents and photo are stored encrypted and protected in accordance with Law No. 6698 on the Protection of Personal Data. - If the identity information in the photo you took is not legible, your ID document may be requested again.
- Our foreign users can upgrade by uploading a Residence Permit Document. We kindly ask you to ensure that your document does not expire within 30 days or less in account upgrade transactions